Return Policy


You are welcome to return your shipped item in person within 10 days of receiving the online purchase for exchange or store credit only. Your store credit will never expire. Items MUST have all tags and be in its original condition. Any shoes that are purchased and sent back must be in its original box or else they will not be accepted. Items purchased on sale are final and will not be eligible for exchange or store credit. 



We are sorry to hear your item didn't work out. If returning PLEASE do so within 10 business days upon receiving your order or we will not take it back. You are responsible for your own shipping costs when returning your item. All returned items must have original tags in order to be exchanged or receive store credit. 

All packages please be sent back to:
Burlap Ranch Mercantile
106 N. Elm St.
Tomball, TX. 77375
For any further questions about your returns please contact us at or call us at 832.857.3440